Triage Nurse Specialist

3 days ago


Pembroke, United States Mass General Brigham Full time

About Us

Mass General Brigham is a leading healthcare provider seeking a skilled Triage Nurse to join our team. This role will be based at our Pembroke location, where we provide top-notch patient care and services.

Salary: The estimated salary for this position ranges from $83,000 to over $120,000 per year, depending on experience.

Job Description & Requirements

We are looking for a Full-time, 40-hour Triage RN to support our Multispecialty clinic onsite Monday through Friday from 9:00am to 5:30pm. This role will consist of primarily phone triage, but has some patient-facing hands-on aspects as well. The Nurse will handle patient interactions via telephone, provide advice in accordance with clinical protocols, and coordinate proper disposition. Calls are related to patient concerns, appointments, pre and post procedures, urgent care, inpatient admissions, prescription refills, and test results.

Key Responsibilities

  • Manage patient interactions via telephone, providing guidance and support as needed
  • Coordinate proper patient disposition, including referrals to specialists or hospital admission
  • Maintain accurate and up-to-date patient records
  • Participate in ongoing education and training to stay current with best practices

Qualifications

  • Licensed RN in Massachusetts
  • At least 2 years of experience as a RN required
  • Electronic Medical Record experience strongly preferred
  • Membership in professional organizations is recommended and certification in a specialty area is encouraged

About Mass General Brigham

We believe that patient care comes first. Our physicians, nurse practitioners, physician assistants, nurses, and support staff recognize the importance of prompt, expert, and compassionate care for patients whose needs span from general health maintenance to treatment for complex medical problems.

Benefits

  • MEDICAL BENEFITS
  • DENTAL BENEFITS
  • VISION BENEFITS
  • LIFE INSURANCE
  • EMPLOYEE ASSISTANCE PROGRAMS


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