Nurse Care Navigator

4 days ago


Topeka, Kansas, United States AdventHealth Full time
Job Summary:

As a Nurse Care Navigator at AdventHealth, you will play a vital role in providing exceptional patient care and navigation services to patients and their families. This is a full-time night shift position that requires a registered nurse with experience in clinical triage and care coordination.

Key Responsibilities:

Provide telephonic triage and care navigation services to patients and their families, using approved and established triage protocols.
Work closely with established patients and new/unassigned callers to offer triage for symptoms and health concerns.
Use critical thinking and nursing assessment to ensure all caller needs are anticipated, identified, and addressed to the caller's satisfaction.
Collaborate with internal and external departments, stakeholders, and other healthcare providers to determine resources available that will meet the unique and individualized needs of patients.
Participate as part of the care team and provide health and plan of care information to the next setting or level of care, as appropriate.
Follow-up contact(s) with patient(s) as indicated to assure compliance with recommendations and plan of care.

Requirements:

Current RN licensure in the state of Kansas.
Experience in clinical triage and care coordination.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and prioritize multiple tasks.
Familiarity with electronic health records (EHRs) and other healthcare software.

What We Offer:

Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and supportive work environment.
Recognition and respect as a subject matter expert for the Community Care Navigation program.
Participation in planning, implementing, and collecting data for quality improvement initiatives.
Positive continuing membership of the Community Care Navigation team and participation in required meetings and committees.
Maintenance of quality of service and productivity standards.

AdventHealth is an equal opportunity employer and complies with federal, state, and local anti-discrimination laws, regulations, and ordinances.
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