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Shift Manager

2 months ago

Staunton, Virginia, United States Dunkin' - Franchisee Of Dunkin Donuts Full time
About the Role

Dunkin' is seeking a skilled and dedicated Shift Leader to oversee daily operations in a high-volume environment. As a Shift Leader, you will be responsible for managing a team of employees, ensuring excellent customer service, and maintaining a positive and proactive work atmosphere.

Key Responsibilities
  • Shift Management: Deploy team members effectively to maintain speed of service and operational efficiency.
  • Customer Service: Ensure every guest receives exceptional hospitality and service.
  • Team Environment: Promote a positive and proactive work atmosphere.
  • Training & Development: Train and guide new team members to reach their full potential.
  • Leadership: Collaborate with the central management team to achieve store goals.
Requirements
  • Availability: Must be available to work any 5 days a week, including weekends and holidays.
  • Punctuality: Demonstrate strong reliability and punctuality.
  • Communication: Maintain positive communication with the team and management.
  • Problem Solving: Manage challenges with a solution-oriented approach.
What We're Looking For
  • Punctual and reliable individuals
  • Effective communicators who foster a positive team environment
  • Leaders who excel under pressure and handle challenges confidently
  • Flexible availability to support a high-volume operation
Why Join Dunkin'?

We offer a supportive work environment, career growth opportunities, and the chance to lead a team that delights guests daily. As a Shift Leader, you will play a key role in driving success and creating a great workplace.