Automotive Sales Consultant

h3Job Description/h3brLegend Motors of Waterford Inc is seeking a highly motivated and results-driven Automotive Sales Consultant to join our team. As a key member of our sales team, you will be responsible for meeting and exceeding sales targets while providing exceptional customer service.brbrh3Key Responsibilities/h3ulliSatisfy the transportation needs of used-vehicle purchasers by providing personalized sales experiences and ensuring a seamless buying process./liliApproach, greet, and assist customers in selecting a vehicle by asking questions and listening carefully to their responses./liliUnderstand the terminology of the automobile business and stay up-to-date on changes in product technology, incoming inventory, features, and accessories./liliProvide thorough product information and demonstrations to all prospects, highlighting the benefits and features of each vehicle./liliOffer test drives to all prospects, following dealership procedures to obtain proper identification and ensuring a safe and enjoyable driving experience./liliExhibit a high level of commitment to customer satisfaction, ensuring that every customer leaves the dealership feeling valued and satisfied./liliUtilize dealership sales control and follow-up systems to track sales progress and identify opportunities for growth./liliKnow and understand federal, state, and local laws governing retail auto sales, ensuring compliance and adherence to all regulations./liliEstablish personal income goals consistent with dealership standards of productivity and devise a strategy to meet those goals./liliKnow and understand equity and values, explaining depreciation to customers and ensuring a clear understanding of the vehicle's worth./liliEnsure that the sales manager has an opportunity to meet each customer, providing a seamless handoff and ensuring a positive customer experience./liliTurn 100% of closed deals to the finance and insurance manager, presenting properly completed paperwork and ensuring a smooth transition./liliPrepare sold vehicles for customer delivery, ensuring all features are operational and the vehicle is clean and ready for handover./liliDeliver vehicles to customers, ensuring they understand the vehicle's operating features, warranty, and paperwork./liliIntroduce customers to service department personnel, emphasizing the quality and efficiency of service repairs and maintenance available in the dealership's service department./liliSchedule first service appointments and follow up on all post-delivery items, ensuring all customer expectations are met./liliMaintain an owner follow-up system that encourages repeat and referral business, contributing to customer satisfaction./liliMaintain a prospect development and follow-up system, identifying opportunities for growth and ensuring a consistent sales pipeline./liliWork with the service department and body shop to ensure vehicles are properly reconditioned on schedule, maintaining a high level of quality and attention to detail./liliAttend sales meetings, staying informed and up-to-date on sales strategies, product knowledge, and dealership initiatives./liliHelp with the used-vehicle inspection process, ensuring accurate and thorough inspections and maintaining a high level of quality control./liliHelp keep the used-vehicle department neat and clean, maintaining a professional and organized workspace./liliMaintain a professional business appearance, adhering to dealership dress code and presentation standards./liliWrite complete sales orders and process paperwork in accordance with established dealership policies, ensuring accuracy and attention to detail./liliReview and analyze actions at the end of each day, week, month, and year, determining how to better utilize time and plan more effectively./liliOther tasks as assigned./li/ulbrh3Requirements/h3ulliHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience./liliAbility to read and comprehend simple instructions, short correspondence, and memos./liliAbility to write simple correspondence and effectively present information in one-on-one and small group situations./liliAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals./liliAbility to write routine reports and correspondence and speak effectively before groups of customers or employees./liliAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations./liliAbility to write reports, business correspondence, and procedure manuals and effectively present information and respond to questions from groups of managers, clients, customers, and the general public./liliAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals./liliAbility to compute rate, ratio, and percent and draw and interpret bar graphs./liliAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume./liliAbility to apply concepts of basic algebra and geometry./liliAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form./liliAbility to deal with problems involving several concrete variables in standardized situations./liliAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists./liliAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule form./liliState Sales License/liliValid Driver's License/li/ulbrh3Work Environment/h3brThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.