Proactive Account Advocate

3 weeks ago


Fresno, California, United States FieldClock Full time
Key Responsibilities

The ideal candidate for this position is a proactive Account Advocate who can analyze and optimize usage, adoption, and revenue for high-dollar customers. Key responsibilities include:

  • Own the entire relationship with assigned customers, including onboarding, implementation, ongoing training, adoption, retention, and satisfaction.
  • Be a local presence for our top customers and serve as the dedicated single point of contact.
  • Maintain existing customer success metrics and data as directed responsibilities.
  • Develop and execute customer success strategies to ensure maximum value realization for assigned accounts.

Estimated annual salary: $90,000 - $110,000. Benefits include opportunities for professional growth and a collaborative environment.



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