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Insurance Account Manager for Transportation Industry
1 week ago
We are seeking an experienced Insurance Account Manager to join our team at The Jonus Group. This role is responsible for servicing a book of business, handling policy changes, managing the renewal process, building and maintaining strong client relationships, and delivering top-notch service.
Key Responsibilities- Servicing a book of business, ensuring client satisfaction and retention.
- Handling incoming service requests from clients and promptly addressing their inquiries or concerns.
- Managing the quoting process for new and renewal business.
- Proactively suggesting new lines of coverage to clients, tailoring recommendations to their specific needs.
- Marketing client accounts, preparing marketing information, gathering necessary data for client presentations, and presenting marketing options to clients.
- Preparing comprehensive and high-quality insurance submissions to carriers on behalf of clients or prospects.
- Reviewing and analyzing quotations received from carriers to identify the most suitable options for clients' insurance needs.
- Creating professional and accurate insurance proposals for presentation to clients.
- Developing concise and informative summaries for existing clients to ensure they have a clear understanding of their insurance coverage.
- Reviewing endorsements to verify accuracy and compliance with clients' insurance requirements.
- Coordinating and ordering loss runs as needed for client accounts.
- Assisting clients during premium audits and handling disputes if necessary.
- Preparing and issuing certificates of insurance as required by clients.
- Performing thorough contract reviews to identify insurance requirements and ensure compliance.
- Preparing timely and well-structured binders and invoices upon binding of coverage, including securing premium financing when needed.
- Verifying the accuracy of newly issued policies before delivering them to clients.
- Demonstrating strong verbal and written communication skills, with the ability to effectively communicate with clients, insurance carriers, and team members.
- Possessing a comprehensive understanding of various insurance products and demonstrating the ability to provide expert advice to clients.
- Experienced in building and maintaining positive client relationships, ensuring exceptional customer service and satisfaction.
- Holding an active Property and Casualty (P&C) Insurance License.
- Prior experience working with various sized fleets (1-10 power units and 10+ power units).
- At least one professional designation or comparable job experience.
- Above-average computer skills with the capacity to master essential software programs.
- An excellent compensation package, including competitive salary and comprehensive benefits.
- Paid time off and company holidays.
- A dynamic and growth-oriented work environment with opportunities for advancement.