Retail Branch Customer Service Representative

5 days ago


Port Arthur, Texas, United States PNC Financial Services Group Full time
Retail Banking Experience
We're seeking a Part Time Teller to join our Retail Branch organization in Port Arthur, TX. In this role, you'll be responsible for delivering exceptional customer experiences, processing high-volume transactions, and developing strong customer relationships.

Key Responsibilities
The following responsibilities are essential to the success of this role:
  • Provide exceptional customer service by processing various customer interactions, educating customers on alternative banking options, and identifying opportunities for referrals.
  • Engage with customers to understand their financial needs, make informed referrals to branch staff or PNC ecosystem partners, and position PNC products to meet their requirements.
  • Apply product and procedural knowledge to solve customer problems, ensuring accurate and efficient completion of teller and branch daily operations.


Benefits and Salary
We offer a competitive compensation package, including an estimated annual salary of $35,000 - $45,000, along with a range of benefits, such as medical/prescription drug coverage, dental and vision options, employee life insurance, and retirement plans.

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