Customer Service Representative

7 days ago


Port Aransas, Texas, United States CCMS LLC Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at CCMS LLC. This role involves providing exceptional customer service and support to our guests, ensuring their stay with us is memorable and enjoyable.

The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong attention to detail. A competitive salary of $40,000 - $50,000 per year reflects the importance of this role in delivering outstanding guest experiences.

Key Responsibilities:

  • Answering phone calls and responding to guest inquiries
  • Making reservations and checking guests in and out
  • Resolving guest concerns and complaints
  • Coordinating with housekeeping and maintenance teams
  • Filing and performing individual projects as needed

Requirements:

  • Detailed-oriented and organized with excellent time management skills
  • Ability to work flexible hours, including nights, holidays, and weekends
  • Excellent communication and interpersonal skills
  • Self-motivated and proactive approach to problem-solving

Benefits:

  • Paid vacation after one year of employment
  • Paid holidays
  • Competitive pay package
  • Fully paid benefits after 60 days of employment (medical, dental, vision, and life insurance)


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