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Customer Service Associate 2: Lake Norman YMCA

2 months ago


Cornelius, Oregon, United States YMCA of Greater Charlotte Full time
Position Overview
As a Member Service Representative 2 at the Lake Norman YMCA, you will play a crucial role in enhancing the member experience and ensuring satisfaction.

Key Information
  • Job Title: Member Service Representative 2
  • Location: Davidson Street, Cornelius, NC, United States
  • Compensation: Competitive base pay
  • Benefits: Includes Paid Time Off (PTO) and complimentary YMCA Membership
  • Employment Type: Non-Exempt Part-Time
  • Category: Membership Services, Lake Norman YMCA
Role Responsibilities
The Member Service Representative 2 will be responsible for:
  1. Providing exceptional customer service to all members and guests.
  2. Assisting with membership inquiries and transactions.
  3. Maintaining a welcoming and organized front desk environment.
  4. Promoting YMCA programs and services to enhance member engagement.
Qualifications
Candidates should possess strong communication skills, a friendly demeanor, and a commitment to community service. Experience in customer service is preferred.