Lake Norman YMCA Member Service Representative

3 weeks ago


Cornelius, Oregon, United States YMCA of Greater Charlotte Full time

Member Service Representative 2: Lake Norman YMCA

Are you passionate about delivering exceptional member experiences? We're seeking a highly motivated and customer-focused Member Service Representative to join our team at the Lake Norman YMCA.

Key Responsibilities:

  • Provide top-notch member service and support to our members and guests.
  • Answer phone calls, respond to emails, and resolve member inquiries in a timely and professional manner.
  • Assist with membership sales, renewals, and cancellations.
  • Collaborate with colleagues to ensure seamless member experiences.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and familiarity with YMCA software systems.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment.
  • Free Y membership and access to our facilities and programs.


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