Lake Norman YMCA Member Service Representative
3 weeks ago
Member Service Representative 2: Lake Norman YMCA
Are you passionate about delivering exceptional member experiences? We're seeking a highly motivated and customer-focused Member Service Representative to join our team at the Lake Norman YMCA.
Key Responsibilities:
- Provide top-notch member service and support to our members and guests.
- Answer phone calls, respond to emails, and resolve member inquiries in a timely and professional manner.
- Assist with membership sales, renewals, and cancellations.
- Collaborate with colleagues to ensure seamless member experiences.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic computer skills and familiarity with YMCA software systems.
What We Offer:
- A competitive hourly rate and opportunities for advancement.
- A dynamic and supportive work environment.
- Free Y membership and access to our facilities and programs.
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