Field Service Representative

4 weeks ago


South Hill, Virginia, United States IES Infrastructure Full time
Job Title: Field Service Representative

Job Summary: We are seeking a highly skilled Field Service Representative to join our team at IES Infrastructure. As a Field Service Representative, you will be responsible for executing job-specific assignments related to the integrated products manufactured and tested at our facility in Batavia, Ohio.

Key Responsibilities:

  • Assess project-specific resource needs and coordinate assignments with assigned personnel and subcontracted personnel.
  • Support Field Services Manager and Service Leads on planning and organizing job assignments to ensure effective return on assets.
  • Minimize project costs through effective utilization of equipment, facilities, and materials.
  • Execute assignments from start to finish in compliance with Company standard practices and procedures.
  • Work at our facility in the plant with assigned departments to complete enclosures scheduled to ship.
  • Review and acknowledge proper project handoff from Field or Plant supervisor.
  • Participate in job preparation meetings to discuss work scope, project specifications, budgets, schedules, and safety requirements with project team.
  • Actively communicate with other departments to assure activities are properly coordinated.
  • Ensure timely and accurate time and expense reporting daily.
  • Responsible for expediting and resolving issues regarding material and equipment availability.
  • Contains material, equipment, and vehicle costs by eliminating wasteful practices and implementing appropriate control measures.

Requirements:

  • Experience: A minimum of five years of field-related experience.
  • Safety: Knowledge of OSHA 10, NFPA70E, First Aid, and CPR certifications.
  • Reasoning Development: Ability to carry out instructions furnished in written or oral form; deal with problems involving several concrete variables.
  • Mathematical Development: Ability to add, subtract, and divide all units of measure.
  • Language Development: Ability to read company manuals and reports, workplace rules and procedures; speak with poise and confidence, using correct English.
  • Education: College preferred, High School Diploma required.
  • Licensures and Certifications: Not required.
  • Training: Willing to perform work at our facility in Batavia, Ohio, for up to four weeks to receive hands-on training specific to Enclosure and Tank related systems.
  • Travel: Assignments range from 1 day to 2 weeks onsite without a return trip home. Must be able to accommodate flexible scheduling.
  • Must have a valid driver's license.
  • Background Check and Drug Testing: Required for employment.

Physical Demands:

The position is considered to have light physical demands that require the incumbent to communicate orally, hear at a conversational level, and perform job tasks requiring the use of a telephone, fax, and computer.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Benefits:

  • Safety is Priority One - and our record shows it.
  • Competitive Pay.
  • Company 401K plan with Employer Contribution Match.
  • Company Paid Time Off.
  • Company Paid Life Insurance.
  • Choice of Medical Coverage including Prescription and Short Term Disability Plans.
  • Choice of Dental and Vision Coverage.
  • Optional Long-term Disability, Critical Illness, Accident, Legal, and Pet Coverage.
  • Auto and Home Insurance Discount Programs.


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