Heavy Equipment Service Manager

4 weeks ago


Fremont, Nebraska, United States Gpac Full time

Heavy Equipment Service Manager Job Summary

Gpac is seeking a highly skilled Heavy Equipment Service Manager to lead our dynamic team. As a seasoned professional with a passion for great customer service and quality repairs, you will thrive in a fast-paced environment.

About Us:

Gpac is working with a long-standing heavy equipment company that prides itself on a multi-generational business with a family-friendly atmosphere. Our company resolves to get your problem solved quickly and correctly, every time.

Responsibilities:

  • Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction
  • Manages department goals and budgets
  • Develops business with existing and new customers through promotional programs, customer visits, and networking
  • Submits all service warranty paperwork and claims on time
  • Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge

Requirements:

  • Technical school certificate or equivalent work experience
  • Minimum of 5 years of experience in a service department working as a technician
  • Previous management or shop foreman experience is strongly preferred
  • Ability to lead and manage employees
  • Solid parts and machinery knowledge
  • Excellent customer service and selling skills

Physical Requirements:

  • Ability to lift, manipulate, and move items weighing upwards of 50 lbs. repeatedly
  • Exposure to dust, fumes, gases and chemicals
  • Regularly works near moving mechanical parts
  • Requires good manual dexterity

Benefits:

  • Competitive salary and performance-based bonuses
  • Health, dental, and vision insurance
  • Retirement savings plan
  • Opportunities for professional development and advancement
  • Vibrant, team-oriented work environment


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