Hospitality Service Specialist

7 days ago


Saddle Brook, New Jersey, United States Pyramid Global Hospitality Full time

At Pyramid Global Hospitality, we value our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing.

We are seeking a passionate hospitality professional for the position of Banquet Houseperson at the Marriott Saddle Brook. This position is responsible for setting up, breaking down, and servicing all meeting rooms in accordance with the Marriott Saddle Brooks standards of quality.

The primary responsibilities of the Banquet Houseperson include:

  • Communicating with Supervisor throughout the shift to be aware of the work
  • Setting up all meeting rooms to the specifications of the guest, which includes considerable physical activity in transporting awkward and heavy materials from storage area to meeting rooms
  • Supplying and replenishing meeting rooms with clean glasses and fresh water
  • Breaking down all meeting rooms where meetings have concluded and returning to storage closet so the room will be available to be reset for the next function
  • Replenishing beverages as necessary, and checking with guests for overall satisfaction
  • Maintaining an established cleaning schedule of meeting rooms and ballrooms, ensuring the space stays presentable at all times
  • Anticipating equipment needs from event orders and counting same
  • Mandatory attendance for monthly departmental meetings
  • Practicing 'Teamwork' and 'Clean as you Go' policies

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:

  • Able to speak, read, write, and understand English
  • Good communication skills, both verbal and written
  • Basic computational ability
  • Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs through a crowded room
  • Ability to grasp, lift, and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 800 lbs
  • Ability to communicate effectively in the English language, a second language is desirable

Our hotel offers a competitive salary range of $45,000 - $65,000 per year, depending on experience, plus benefits including comprehensive health insurance, retirement plans, and paid time off. We also offer unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we provide ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.



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