Customer Service Representative
2 weeks ago
Compensation Range: $16.00 to $25.00 Hourly
Location:11020 S Vermont Av, Los Angeles, California 90044 United States of America
Job Opportunity: U-Haul is seeking a friendly and motivated Customer Service Representative to join their team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring customers receive the help they need. Key responsibilities include inspecting and maintaining equipment, assisting customers, and using technology to dispatch and return equipment. This role offers on-the-job education and opportunities for advancement.
U-Haul offers a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement, health insurance, paid holidays, and more. Additionally, employees can participate in ongoing continuous education through U-Haul University and enjoy perks like discounts on Apple products and Dell computers.
Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane.
- Drive a forklift.
- Other duties as assigned.
Requirements:
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process.
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