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On-Site AV Support Specialist

2 months ago


Cambridge, Massachusetts, United States Diversified Full time

At Diversified, we are at the forefront of technological innovation, leveraging cutting-edge solutions and ongoing advisory services to transform businesses.

Our extensive range of services is designed to help our clients foster connections that truly matter – whether it's by captivating audiences, engaging employees, motivating participants, or enhancing operational efficiency.

Our dedicated teams create solutions experienced by millions daily, including:

  • Enhancing the spectator experience at numerous sports venues across major leagues
  • Developing a portable broadcast system that revolutionized major global events
  • Engineering high-density display technology for prominent installations
  • Facilitating seamless communication and collaboration for multinational organizations
Founded in 1993, we are a global entity catering to local demands with a diverse workforce.
Diversified is currently seeking an On-Site AV Support Specialist.

This role entails providing technical and operational assistance for audio-visual systems in various environments, including corporate, educational, religious, and military settings.

Diversified supports continuous education with financial assistance and paid time off for professional development leading to industry certifications.

Key Responsibilities:
- Provide technical support for:
  • Video Teleconferencing
  • Audio Systems (Program and Speech, DSP-based)
  • Video Wall Displays
  • Digital Signage Solutions
- Deliver an elevated level of AV technical expertise and support

  • Cultivate ongoing customer relationships to foster loyalty
  • Collaborate with manufacturers for equipment servicing and technical support
  • Offer operational assistance for meetings as needed
Proficiency in AutoCAD / Visio is required to interpret layouts and cabling designs.

  • Preference for candidates with three (3) years of experience in site surveys, cable installation, and strong networking skills
  • Ability to work at heights, including climbing ladders and scaffolding
Diversified is an equal opportunity employer, ensuring that all employment decisions are based on job requirements, individual qualifications, merit, performance, and business needs. We encourage individuals from diverse backgrounds to apply for available positions.

Compensation is determined by various factors, including market location, job-related knowledge, skills, and experience. Additional forms of compensation may be included as part of a comprehensive benefits package.