Community Outreach Liaison

3 weeks ago


Louisville, Kentucky, United States ADI Management Full time

About ADI Management

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ADI Management is seeking a highly motivated Customer Service & Community Outreach Representative to join our team in Louisville. Our client is expanding its AT&T campaign, aiming to connect local communities with accessible and affordable communication tools.

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The successful candidate will be responsible for qualifying and enrolling potential prospects, communicating with community members, and explaining the value of AT&T's products and services. They will also generate interest and excitement among customers, helping them discover new opportunities.

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This is a unique opportunity to make a difference in your community while advancing your career in sales and customer service. As a Customer Service & Community Outreach Representative, you will receive competitive pay, daily training, and mentorship from company leaders.

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Responsibilities:

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  • Engage prospective enrollees in the local community, educating them about AT&T's products and services.">
  • Qualify potential customers to determine their eligibility for specialized products.">
  • Drive self-generated lead activity to create a referral pipeline.">
  • Collaborate with fellow Customer Service & Community Outreach Representatives and the customer service team.">
  • Deliver an exceptional customer experience throughout the sign-up process.">
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Requirements:

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  • An associate's degree in business, communications, or marketing is preferred but not necessary.">
  • A minimum of 1-2 years of customer service, sales, or community involvement experience.">
  • High emotional intelligence, superior communication skills, and a professional demeanor.">
  • Entrepreneurial-minded with a high level of motivation and desire for growth.">
  • Excellent listening, organizational, and time management skills.">
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Salary: $45,000 - $55,000 per year, depending on experience. This is a full-time position offering benefits and advancement opportunities.

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