Automation Solutions Architect

7 days ago


Raleigh, North Carolina, United States Coastal Credit Union Full time
Job Overview

We are seeking a skilled Automation Solutions Architect to join our team at Coastal Credit Union.

This is a full-time position based in Raleigh, NC with a hybrid work arrangement.

The estimated salary for this role is $120,000 - $180,000 per year, depending on experience.

About the Role

As an Automation Solutions Architect, you will play a critical role in optimizing and enhancing our operational efficiency by designing, developing, and implementing automated solutions for various applications and processes.

You will oversee the administration, maintenance, configuration, and reliable operation of our application servers to ensure they meet the needs of members, vendors, and business units.

Key responsibilities include:

  • Collaborating with cross-functional teams to identify areas where automation can streamline processes, improve accuracy, and enhance member services.
  • Developing a comprehensive automation strategy aligned with the Credit Union's goals and objectives.
  • Implementing optimizations to enhance efficiency and maintain operational resilience.
  • Continuously monitoring the performance of automated processes, identifying bottlenecks and areas for improvement.
  • Utilizing scripting languages and automation tools to develop custom solutions that integrate with existing systems and technologies.

Required skills and qualifications include:

  • At least eight years of experience with optimizing, implementing, training, enhancing, or supporting one or more financial service software applications.
  • Minimum three years in each of the following:
    • Identifying, analyzing, and implementing automation opportunities and optimizing processes.
    • Managing, operating, and troubleshooting systems that perform automation functions.
    • Managing vendor and partner relationships.
  • Management, staff development, or large project team leadership experience.

Preferred skills and qualifications include:

  • Eight years' experience with Windows & Linux OS / Unix Server Administration, Systems optimization, ITIL / ITSM implementation and management, Application hardware / software / Database troubleshooting, Systems monitoring tools, NOC management.
  • Credit union operations, banking systems, and financial services regulations.
  • Symitar Episys, Meridian Link, and ServiceNow.
  • Automation tools and technologies, such as RPA platforms, workflow automation tools, or scripting languages.
  • Application integration techniques, APIs, and data interchange formats.
  • Relational database systems, such as Microsoft SQL.
Benefits

We offer a competitive benefits package, including health insurance, retirement plan, and paid time off.

About Us

Coastal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. We strive to create a workplace and company culture where everyone feels heard and valued.



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