Agent Services Coordinator

1 week ago


Cary, North Carolina, United States Keller Williams Triangle Full time
Job Description:

Seeking a highly skilled and customer-focused Agent Services Coordinator to join our team at Keller Williams Triangle. This role is responsible for ensuring operational excellence and associate retention through Gold Standard Customer Service and Unwavering Hospitality.

Key Responsibilities:
  • Provide exceptional customer service to agents and clients
  • Ensure smooth day-to-day operations of the market center
  • Develop and implement retention systems to preserve and enhance associate and vendor relationships
  • Coordinate market center events and assist with onboarding and orientation for new associates
  • Drive the use of ancillary services and develop a monthly training calendar
Qualifications:
  • Customer-centric approach with a focus on delivering excellent service
  • Exceptional communication and interpersonal skills
  • Proven experience in office operations and leadership
  • Detail-oriented and highly organized with the ability to manage multiple tasks and projects efficiently
  • Strong proficiency in Google Suite and Microsoft Office tools

We are looking for a team player who is eager to help others achieve and accomplish their goals. If you have a keen interest in delivering Gold Standard customer service and the ability to anticipate the needs of others, we encourage you to apply.



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