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AM Food Service Associate

2 months ago

Austin, Texas, United States Another Full time

Position Overview

Are you passionate about providing outstanding service in a vibrant environment? Join our team at Another, where you will interact with a variety of guests during flexible morning hours. Your role will be to ensure that each guest enjoys a memorable dining experience.

In this position, you will take and deliver orders, respond to menu questions, and cater to guest preferences while recommending delicious food and beverage choices.

Work collaboratively with your colleagues to provide exceptional service that keeps our guests coming back.

Key Responsibilities:
  • Greet guests warmly, fostering a friendly atmosphere and making them feel at home.
  • Maintain a thorough understanding of our menu, including the origins and highlights of each dish.
  • Engage with guests to learn their preferences and provide thoughtful recommendations.
  • Accurately manage food and beverage orders using our point-of-sale system.
  • Work effectively within a team to deliver orders, assist guests, clear tables, and maintain a welcoming environment.
  • Complete assigned tasks throughout your shift to ensure smooth operations.
  • Keep the dining area and service stations clean and organized, including tables, terminals, and beverage areas.
  • Strive for guest satisfaction by addressing any concerns promptly and courteously.
  • Notify supervisors immediately if a guest expresses dissatisfaction.
  • Identify areas for improvement and share constructive feedback.
Qualifications:
  • Enthusiastic and reliable team player with a strong sense of integrity.
  • Dedication to maintaining high standards and values, even without direct supervision.
  • Positive attitude - we value joyful interactions at Another.
  • Comprehensive knowledge of our culinary offerings and service standards.
  • Ability to understand menu items and communicate effectively in English.
  • Physical capability to carry plates and food items, including lifting up to 30 lbs.
  • Flexibility to perform various tasks, including reaching, bending, and cleaning.
  • Ability to stand or walk for extended periods during shifts.
  • Strong listening skills to manage guest requests in a busy environment.
  • Basic math skills and familiarity with point-of-sale systems.
Benefits:
  • Only breakfast and lunch shifts - NO EVENINGS.
  • Engaging and enjoyable work environment.
  • Competitive hourly wages.
  • Flexible scheduling options.