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Client Services Representative

2 months ago

Owings Mills, Maryland, United States Tidewater Property Management Inc. Full time
About the Role

We are seeking a highly skilled and detail-oriented Client Services Representative to join our team at Tidewater Property Management Inc.

As a Client Services Representative, you will be responsible for providing exceptional customer service support to our external clients and internal management team.

Key Responsibilities
  • Client Support: Respond to incoming client inquiries, address concerns, and provide solutions in a timely and professional manner.
  • Communication: Maintain open and effective communication with clients, vendors, and internal stakeholders through various channels.
  • Administrative Tasks: Perform administrative duties such as data entry, filing, and maintaining accurate records.
  • Team Collaboration: Work closely with the Assistant Regional Director and other team members to achieve common goals and objectives.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
Requirements
  • Strong Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Technical Skills: Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Organizational Skills: Exceptional time management, prioritization, and organizational skills, with the ability to multitask efficiently.
  • Customer Service Orientation: A customer-focused mindset, with a strong commitment to delivering exceptional service and support.
What We Offer

We offer a competitive hourly wage of $17-18, a hybrid work schedule, and a collaborative team environment.