Sales Associate

4 weeks ago


Strongsville, Ohio, United States Carter'sOshKosh Full time

About the Role:

Carters, a leading North American apparel retailer, is seeking a Sales Associate to join our team. As a Sales Associate, you will be the first point of contact for customers, providing exceptional customer service and ensuring a positive shopping experience.

Key Responsibilities:

  • Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
  • Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment.
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
  • Execute and expedite point of sale/register transactions.
  • Complete floor replenishment and shipment as needed.
  • Articulate current promotional events and the brand loyalty program, including credit, to customers.
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Requirements:

  • A positive and solutions-oriented mindset.
  • Demonstrated customer service and engagement skills.
  • Effective and professional verbal and written communication skills.
  • The ability to manage multiple tasks at once.

About Carters:

Carters is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.


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