Chief Operations Officer
7 days ago
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and its partners. With over 29,000 team members operating in the United States, Mexico, and Puerto Rico, Petco is committed to providing exceptional customer service and creating a welcoming environment for both pets and people.
Job SummaryWe are seeking an experienced Chief Operations Officer to join our leadership team. As a key member of our executive team, you will be responsible for leading our operations strategy, driving business growth, and ensuring the success of our retail stores and distribution centers.
Main Responsibilities:- Operations Strategy: Develop and implement effective operational strategies to drive business growth, improve efficiency, and enhance customer experience.
- Leadership and Management: Lead and manage a team of senior leaders, including store managers, district managers, and other operational staff. Foster a culture of excellence, innovation, and collaboration within the organization.
- Store Performance: Monitor and analyze store performance metrics, identifying areas for improvement and developing targeted initiatives to drive sales growth, reduce costs, and enhance customer satisfaction.
- Distribution Center Operations: Oversee the day-to-day operations of our distribution centers, ensuring timely and efficient receipt, storage, and shipment of merchandise.
- Supply Chain Management: Collaborate with cross-functional teams to develop and implement effective supply chain strategies, ensuring seamless product flow, reduced lead times, and improved inventory management.
- Education: Bachelor's degree in Business Administration, Operations Management, or a related field. MBA preferred.
- Experience: Minimum 5 years of experience in operations management, preferably in a retail or consumer goods industry.
- Skills: Strong leadership and management skills, excellent communication and interpersonal skills, analytical and problem-solving skills, ability to think strategically and make data-driven decisions.
Petco offers a competitive salary, benefits package, and opportunities for professional growth and development. We are committed to fostering a diverse and inclusive workplace where everyone can thrive.
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