Retail Customer Experience Team Lead

3 weeks ago


Gretna, Louisiana, United States T.J. Maxx Full time
T.J. Maxx Customer Experience Coordinator Job Description

As a Customer Experience Coordinator at T.J. Maxx, you will play a key role in promoting an exceptional customer experience. Your responsibilities will include overseeing a team of Associates at the front of store, training and coaching them on personalizing the customer experience, and addressing customer concerns and issues promptly.

Key Responsibilities:
  • Oversee a team of Associates at the front of store
  • Train and coach Associates on personalizing the customer experience
  • Address customer concerns and issues promptly
  • Coordinate breaks for all Associates

At T.J. Maxx, we are committed to providing our customers with an exceptional shopping experience. As a Customer Experience Coordinator, you will be an integral part of our team, working closely with our Associates to ensure that every customer leaves our store feeling valued and satisfied.



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