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Customer Service Retail Specialist
2 months ago
Position: Full-Time Retail Store Associate
Company: GrowRoseville
Overview:
As a Retail Store Associate at GrowRoseville, you will play a vital role in delivering exceptional customer experiences. This position involves engaging with customers, assisting them with their needs, and ensuring the store operates smoothly.
Key Responsibilities:
- Deliver outstanding customer service by understanding and anticipating customer needs, showing empathy, and proactively addressing any service challenges.
- Greet customers warmly, maintain eye contact, and assist them in locating products and services.
- Perform cashier responsibilities accurately, managing cash, checks, and credit card transactions in accordance with company policies.
- Maintain the sales floor by restocking merchandise, processing vendor deliveries, updating pricing, and managing inventory as directed.
- Support store opening and closing procedures as required.
- Provide assistance across various departments, ensuring they are well-stocked and operational, while staying informed about current services and offerings.
- Collaborate with pharmacy staff when necessary, including taking on shifts in the pharmacy for professional growth opportunities.
Commitment to Health:
Actively promote and support new services and loyalty programs that align with our mission of enhancing customer health and wellness.
Qualifications:
High School diploma or equivalent is required.
Physical Requirements:
- Ability to remain standing for extended periods.
- Capability to lift and carry up to 35 lbs occasionally, and up to 10 lbs frequently.
- Visual acuity for tasks such as reading and inspecting small details.
Preferred Qualifications:
Experience in a retail or customer service environment is advantageous.
