Technical Support Specialist for Logistics Systems

1 month ago


Libertyville, Iowa, United States Medline Full time

At Medline, we're committed to delivering exceptional support to our customers and development teams. As a Technical Support Specialist for Logistics Systems, you'll play a vital role in ensuring the smooth operation of our Warehouse Management, Transportation Management, and Labor Management Systems.

Key Responsibilities:
  • Troubleshoot complex application issues and develop effective solutions to meet customer needs
  • Provide top-notch customer support to internal and external stakeholders
  • Collaborate with cross-functional teams to implement process improvements and drive continuous innovation
  • Develop and maintain technical knowledge articles to document best practices and SOPs

We're looking for an experienced professional with a strong background in logistics systems and technical support. If you have a passion for problem-solving, excellent communication skills, and a commitment to excellence, we want to hear from you

The ideal candidate will possess:

  • A Bachelor's degree in Information Technology or equivalent experience
  • At least 2+ years of experience in a related field, with expertise in warehouse management systems, MS Office Suite, and SQL
  • Prior SAP experience and proficiency in documentation tools like JIRA and ISM are a plus

As a Technical Support Specialist at Medline, you can expect a competitive salary and benefits package, including health and well-being programs, financial fitness resources, paid time off, and more. Join our diverse and inclusive team and discover a workplace that values creativity, collaboration, and career growth.



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