IT Systems Administrator
2 days ago
Job Summary
This role is responsible for maintaining the bank's network and servers, ensuring compliance with regulatory requirements and adhering to Bank policies and procedures. The successful candidate will have excellent communication skills, knowledge of help desk software and ITSM processes, and experience in IT administration and networking.
Key Responsibilities
- Manage data centers, servers, and networking infrastructure equipment
- Administer enterprise software systems
- Deploy and enforce security policies and procedures
- Provide IT support and resolve problems for employees
- Assist with onboarding of new employees
- Suggest and implement improvements in procedures and equipment
- Maintain knowledge of IT support, help desk procedures, products, and services
- Manage an issue tracking system and report on issue resolution SLAs
Requirements
- Excellent communication skills, both oral and written
- Knowledge of help desk software and ITSM process
- Good knowledge of Windows OS administration, Windows server administration, and networking
- Excellent troubleshooting skills
- Ability to work independently and maintain employee satisfaction
- 5 years of experience in IT administration and networking knowledge
What We Offer
We offer a competitive total rewards package, including medical, dental, vision, and life insurance, 401k retirement savings plan, and paid federal holidays. Annual pay ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience.
Equal Opportunity Employer
We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, genetic information, or military or Veteran status, or any other characteristic protected by law.
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