Patient Service Representative
4 days ago
About the Role:
The Cardiac Management Solutions division of ZOLL Medical Corporation is seeking a Patient Service Representative to join our team as an independent contractor. As a Patient Service Representative, you will play a critical role in training patients on the use and care of the LifeVest wearable cardioverter defibrillator (WCD).
Responsibilities:
- Contact caregivers and family members to schedule services
- Travel to patient's homes and healthcare facilities to provide services
- Train patients and caregivers on the use of LifeVest
- Program LifeVest according to prescribing physician's orders
- Measure patients and determine correct garment size
- Review and have patients sign necessary paperwork
- Transmit signed copies to ZOLL within 24 hours
- Manage device and garment inventory
- Disclose family relationships with potential referral sources
Qualifications:
- 1 year of patient care experience in a paid professional environment
- Patient experience must be documented on resume
- Completion of background check
- Disclosure of personal NPI number (if applicable)
- Valid driver's license and car insurance or valid state ID
- Willingness to pay $30 annual DME fee and additional vendor credentialing fees (if needed)
About ZOLL LifeVest:
ZOLL LifeVest is a wearable cardioverter defibrillator (WCD) designed to protect patients at risk for sudden cardiac arrest (SCA). It is lightweight and easy to wear, allowing patients to return to their daily activities with peace of mind. As a Patient Service Representative, you will play a critical role in helping patients understand and use the LifeVest effectively.
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