Team Lead
1 week ago
We are seeking a highly skilled and experienced Team Lead to join our Sam's Club team. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.
Key Responsibilities- Lead a team of associates in providing customer service and resolving member complaints
- Assist management with supervising associates and ensuring compliance with company policies and procedures
- Communicate effectively with members and associates to ensure a positive shopping experience
- Participate in recruiting, hiring, and training of new associates
- Develop and implement processes and practices to meet business needs
- Ensure compliance with company policies and procedures
- 6 months retail experience including operating front-end equipment and 6 months customer service experience
- Must be 18 years of age or older
- Leading a front-end team and supervising experience to include hiring, evaluating, mentoring, developing, and managing the workload of others
At Sam's Club, we offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include:
- Health benefits including medical, vision, and dental coverage
- Financial benefits including 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
- Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
We offer a company-paid education benefit program called Live Better U, which provides full-time and part-time associates with access to education and training opportunities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Hourly Wage RangeThe hourly wage range for this position is $20.00 to $28.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
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