Insurance Processor

2 weeks ago


Tallahassee FL USA, United States First Commerce Credit Union Full time
Job Summary

We are seeking a highly skilled Insurance Processor to join our team at First Commerce Credit Union. As an Insurance Processor, you will play a critical role in assisting our members with their insurance needs, while also ensuring compliance with regulatory requirements.

Key Responsibilities
  • Process insurance payments, including force-placed insurance and collateral protection insurance (CPI) postings and rejects.
  • Handle insurance claims for vehicle losses, including preparing Guarantee of Title letters and coordinating with insurance companies and members.
  • Process GAP claims and post GAP settlement checks, including researching accounts and sending notification letters to members.
  • Process credit life and disability claims, including inputting data into vendor software and posting disability insurance payments.
  • Provide technical support to members and branch personnel on insurance-related matters.
  • Prepare payoff quotes for members and title companies, and assist with loan renewals.
Requirements
  • High school diploma or equivalent required; minimum one year experience in consumer loan servicing or equivalent combination of education and experience.
  • Strong knowledge of consumer loan terminology and regulatory requirements.
  • Excellent communication and problem-solving skills, with ability to work independently and as part of a team.
  • Basic Microsoft Word and Excel skills required.
Benefits
  • Competitive annual salary and comprehensive benefits package, including health, dental, vision, disability, and life insurance options.
  • Generous paid time off and sick leave policies.
  • Eleven paid holidays and one personal floating holiday per year.
  • 401(k) plan with up to 4% employer match.
  • Professional development opportunities and internal committee leadership roles.

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