Senior Account Specialist

4 weeks ago


Staples, Minnesota, United States Sourcewell Full time
Job Title: Senior Account Specialist Job Summary: We are seeking a highly skilled Senior Account Specialist to join our team at Sourcewell. As a key member of our Enterprise Solutions team, you will be responsible for providing exceptional client-centric experiences to our clients. You will communicate with participating entities, process and administer account registrations, gather insights, maintain accurate documentation within Salesforce, and communicate information to support the Government Accounts team. Key Responsibilities: * Proficiently communicate with clients using or interested in using Sourcewell's enterprise solutions * Manage account registrations, including monitoring client email inboxes, responding to complex inquiries, and processing unsubscribes * Lead continuous improvement efforts for the Account Specialist team, providing technical expertise, application administration, and training on Salesforce and other account-related systems * Other duties as assigned Requirements: * Associate's Degree in a relevant field and two years of experience in sales management, P&L management, business development, account management, client relations/development, or other directly related experience * Strong communication, problem-solving, and organizational skills * Experience serving internal or external customers Preferred Qualifications: * Three or more years of experience in sales management, P&L management, business development, account management, client relations/development, or other directly related experience Location: This is a remote position and is subject to Sourcewell's telecommuting policies and procedures. On occasion, you may be expected to attend meetings or trainings at Sourcewell's headquarters in Staples, with advance notice given to team members. Occasional need to travel. Sourcewell Values: * Seek: Be curious * Empower: Be accountable and liberate others * Impact: Be a difference maker Full Time/Part Time: Full time Position Type: Regular Scheduled Hours: 40

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