Service Operations Manager
4 days ago
At Papé Group, we are seeking a highly skilled Service Supervisor to lead our service team and deliver exceptional results. This is a critical role in driving business growth and customer satisfaction.
About the RoleThe Service Supervisor will be responsible for managing shop processes, financials, and team development. They will dispatch field service vehicles, ensure customer satisfaction, estimate and quote repair jobs, and support the rental department. The successful candidate will have strong leadership skills, be results-driven, and passionate about customer service.
What We Offer- Competitive Salary: $100,000 - $150,000 per year based on experience
- Benefits Package: 401(k) with company match, medical, dental, vision, life insurance, and more
- Career Growth Opportunities: We promote from within and provide training to help you advance
- Experience: As a mechanic with knowledge of construction and forestry equipment (John Deere preferred)
- Operational Experience: Budgeting, staffing, and personnel management
- Leadership Skills: Proven track record in service supervision
- Communication Skills: Excellent communication and computer skills (Microsoft Word and Excel)
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