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Hospitality Operations Manager

2 months ago

Houston, Texas, United States Extended Stay America Full time
Position Overview:
The Hospitality Operations Manager is responsible for overseeing the daily operations of our extended stay facilities, ensuring exceptional service and guest satisfaction.

Benefits:
- Weekly Pay
- Competitive Compensation
- Positive Work Environment
- Employee Recognition Initiatives
- Medical and Vision Insurance
- Flexible Spending Accounts for Health Care and Dependent Care
- Employer Paid Basic Life and AD&D Insurance
- Employer Paid Long-Term Disability
- Optional Employee Paid Voluntary Benefits
- 401(k) Savings Plan
- Paid Time Off
- Employee Assistance Program (EAP)
- Discounts through Employee Perks Program

Compensation:
Pay ranges for this position vary based on experience and location. Specific compensation details are provided for applicants in designated areas.

Minimum Qualifications:
- A minimum of three years of relevant experience in hospitality management is required; a four-year degree is highly preferred.

Preferred Qualifications:
- Proficiency in computer software, including email, word processing, and spreadsheets.
- Strong organizational skills with the ability to manage multiple projects and prioritize tasks effectively.
- Leadership capabilities to guide staff in daily operations.

Work Environment:
The characteristics of the work environment may include exposure to various weather conditions, humidity, and noise levels. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Knowledge, Skills, Abilities & Competencies:
- Proficient in reading, writing, and speaking English; ability to comprehend simple instructions and correspondence.
- Capable of effectively presenting information in small group settings.
- Professional communication skills with guests, team members, and supervisors are essential. Conversational Spanish is a plus.