Member Service Representative
3 weeks ago
We are seeking a highly skilled Member Service Representative to join our team at Municipal Employees Credit Union of Baltimore, Inc.
Key Responsibilities:
- Act as a liaison between members and the credit union to maintain member loyalty and efficiently meet their needs.
- Provide accurate account information and promote credit union products and services to members and prospective members.
- Opens new accounts, resolves issues, and professionally handles members' inquiries face-to-face.
- Provides a variety of transactional services for members' accounts on deposit and loan products.
- Ability to recognize additional financial service needs of the member and promote and explain these services/products to the member.
Requirements:
- High School diploma, general studies required.
- 12-18 months Teller/Member Service experience required.
- Financial services background preferred. Proficient in the lending process including input, maintenance.
- Proficient written and oral communication skills.
- Participation in Business Development activities required.
Municipal Employees Credit Union of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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