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Vehicle Customer Support Representative

2 months ago

Gorham, New Hampshire, United States Berlincitytoyotanh Full time

Automotive Customer Service

at Berlin City Toyota

Join our dynamic team as a Sales-BDC Associate

What We Provide:

  • Comprehensive training program - no prior automotive experience required
  • Competitive compensation starting at $16.00 per hour, plus weekly bonuses
  • Opportunities for career advancement
  • Flexible working hours to enjoy the local area
  • Accrued paid time off from your first day
  • Robust benefits package including health, dental, vision, life, and disability insurance
  • 401(K) plan with employer contributions
  • Gym membership reimbursement
  • Employee discounts
  • A supportive and enjoyable team environment

Position Overview:

The Business Development Representative is responsible for managing incoming calls, building customer relationships, and scheduling appointments for the Sales Department.

Who You Are:

  • You have a solid understanding of CRM tools
  • You are proactive in driving continuous improvement within the BDC
  • You are self-motivated and goal-oriented, thriving in a fast-paced setting
  • You possess excellent communication skills, both verbal and written
  • You stay updated on industry trends and foster a positive work environment
  • You have at least 2 years of experience in Sales or Customer Service
  • You demonstrate professionalism and a strong work ethic
  • You maintain a high sense of urgency

Requirements:

  • Must be at least 18 years old
  • Valid driver's license with a clean driving record
  • Ability to pass a pre-employment background check
  • Authorized to work in the United States

Essential Responsibilities:

  • Stay informed about the duties and standards of your assigned role
  • Maintain knowledge of the technical and performance requirements for the position
  • Understand and comply with all company policies and procedures
  • Consistently perform the responsibilities assigned to meet established standards and goals

About Us:

Berlin City Auto Group is a network of dealerships committed to a culture that values diversity and recognizes the strength in differences. Our team is composed of energetic and engaged individuals united by our core values of honesty, integrity, and excellence. We strive to provide extraordinary service to our customers and create a family-like atmosphere among our associates.

To learn more about our company and career opportunities, please visit our website.