Senior Retirement Services Coordinator
4 weeks ago
In the role of Senior Retirement Services Coordinator at Alera Group, Inc., you will be responsible for providing exceptional administrative support to our retirement plan clients. This includes interacting with clients to provide information and resolve complaints, leading responses to complex inquiries, and ensuring client satisfaction.
Key Responsibilities:
- Administrative support for all retirement plan clients
- Interact with clients to provide information in response to inquiries about products and services
- Lead the response to complex client and customer inquiries, non-routine problems, and ensures client satisfaction with providers, third-party administrators, and services
- Coordinates with the Retirement Solutions Group team to ensure needs are met and potential problems are proactively averted
Qualifications:
- High School Diploma (or GED or High School Equivalence Certificate)
- Bachelor's Degree
- Securities and/or Insurance Licensing is desirable
Compensation: $60,000 - $80,000 per year depending on experience.
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