Retail Experience Associate

6 days ago


Lancaster, Pennsylvania, United States Urban Outfitters , Inc. Full time
Sales Associate Job Summary

This role involves contributing to driving sales by providing a genuine experience to each customer, utilizing technology to stay informed about company priorities and promotions.

Main Responsibilities:
  • Client Engagement:
    • Acknowledge and reflect the company's values as a brand representative, interacting with customers in a personalized way.
    • Engage in conversation, share advice, and product knowledge to deliver a seamless shopping experience.
  • Collaboration and Teamwork:
    • Maintain a positive, respectful, and helpful attitude towards colleagues.
    • Show willingness to learn and adapt, being flexible to change and open to new approaches.
  • Visual and Operational Standards:
    • Adhere to Urban Outfitters' visual and operational standards while prioritizing customer satisfaction.
    • Support the shipment process and contribute to omni order fulfillment processes.
    Key Qualifications:
    • Passion for the UO brand and dedication to delivering exceptional customer service.
    • Customer-facing experience and strong communication skills.
    • Ability to work effectively in a team environment and adapt to changing situations.
    Benefits and Compensation:

The estimated hourly salary for this role is $11.11 USD. URBN offers comprehensive benefits, including medical, dental, vision, PTO, employee discounts, retirement savings, and more. For details, visit www.urbn.com/work-with-us/benefits.

Diversity Statement:

URBN celebrates diversity and strives to create an inclusive environment for all employees, promoting equal employment opportunities and a safe, fair, and respectful work environment.



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