Retail Customer Service Manager

4 days ago


Hartford, Alabama, United States PetSmart, Inc. Full time
Customer Service Supervisor Opportunity

At PetSmart, Inc, we're committed to delivering exceptional customer experiences. As a Retail Customer Service Supervisor, you'll play a key role in ensuring our customers receive the best possible service, whether it's over the phone, in-store, or online.

Key Responsibilities:
  • Lead a team of customer service representatives to achieve exceptional customer satisfaction and outcomes
  • Maintain store standards and promote a culture of empowerment, ensuring compliance with company policies and code of ethics
  • Champion resources and foster a safe and inclusive workplace, promoting a culture of belonging

We're looking for a motivated and customer-focused individual to join our team. If you're passionate about delivering exceptional customer experiences and leading a team to success, we encourage you to apply.



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