Senior Field Service Engineer

3 weeks ago

Phoenix, Arizona, United States APPLIED MATERIALS Full time
Job Summary

We are seeking a highly skilled Field Service Engineer III to join our team at Applied Materials. As a key member of our global support team, you will be responsible for installing, maintaining, and upgrading our cutting-edge equipment at customer sites around the world.

Key Responsibilities:
  • Assist with the installation of customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment to ensure optimal performance.
  • Follow established procedures and task plans to test equipment and diagnose and resolve technical problems in a timely and efficient manner.
  • Complete required job documentation, safety training, and procedures for processing parts, ensuring compliance with company and customer requirements.
  • Represent Applied Materials professionally to customers, demonstrating a customer-first mindset and providing exceptional support.
  • Train junior engineers on site-related safety, troubleshooting procedures, and developing a customer-first mindset.
Requirements and Qualifications:
  • An associate degree or completion of military technical training and field experience or technical certification equivalent to an associate degree.
  • 4-7 years of work experience in the semiconductor industry or another equipment support industry.
  • Ability to read electrical and mechanical schematics.
  • Clear and effective written and verbal communication skills, with an emphasis on documenting details.
  • Proficiency in the Microsoft Office suite (Excel, Word, and PowerPoint).
  • Advanced mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • Strong knowledge of hand tools and proper usage, including a digital multimeter.
  • A valid driver's license and the ability to obtain a passport.
Physical Requirements:
  • Ability to support rotational shifts (e.g., nights and weekends, including holidays when applicable) based on customer needs.
  • Travel for training and alternate customer sites, based on business needs (may include international travel).
Benefits:

At Applied Materials, we offer a comprehensive benefits package, including top-tier medical, dental, and vision plans, disability insurance, life insurance, retirement, paid time off, health and wellness programs, career development and mentoring, sustainability and social responsibility programs, and more.

We value social responsibility and encourage employee giving and volunteering globally. Our worldwide "Giving" program and The Applied Materials Foundation provide an employee match of up to US$3,000 per employee per year.

As an Equal Opportunity Employer, we actively recruit diverse talent and celebrate the diverse backgrounds, perspectives, and experiences that help us build stronger, more resilient teams.

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