Executive Director of Operational Excellence
5 days ago
The Private Listing seeks a visionary leader to serve as Executive Director of Operational Excellence. This critical role will oversee all operational aspects of the organization, ensuring top-tier guest experience, financial performance, and strategic expansion.
Key Responsibilities- Develop and implement comprehensive operational strategies aligned with the company's overall business objectives.
- Lead and optimize operational performance across all restaurant concepts and locations.
- Create and maintain standardized operational procedures, training programs, and quality control systems.
- Manage and supervise regional and general managers, providing mentorship and strategic guidance.
- Analyze key performance indicators (KPIs) to drive continuous improvement and operational efficiency.
- Oversee restaurant-level financial performance, including revenue, cost control, and profitability.
- Collaborate with executive leadership to develop and execute growth strategies.
- Manage vendor relationships and negotiate contracts for multi-unit operations.
- Ensure compliance with health, safety, and legal regulations across all restaurant locations.
- Drive innovation in operational processes, technology integration, and service standards.
- Bachelor's degree in Hospitality Management, Business Administration, or related field.
- Master's degree preferred.
- Minimum of 10-12 years of progressive leadership experience in multi-unit restaurant operations.
- Proven track record of successfully managing large-scale restaurant groups.
- Extensive knowledge of restaurant operations, financial management, and industry best practices.
- Strong strategic planning and business development skills.
- Demonstrated ability to drive organizational change and improve operational performance.
- Exceptional leadership and team-building capabilities.
- Advanced financial acumen and budgeting expertise.
- Experience with multiple restaurant concepts and dining formats.
This highly competitive executive-level position offers:
- A salary range of $180,000 - $220,000 per annum.
- A performance-based bonus structure.
- A comprehensive executive benefits package.
- Stock options or equity compensation.
- Professional development opportunities.
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