Executive Director of Operational Excellence

5 days ago


New York, New York, United States Private Listing Full time
Job Overview

The Private Listing seeks a visionary leader to serve as Executive Director of Operational Excellence. This critical role will oversee all operational aspects of the organization, ensuring top-tier guest experience, financial performance, and strategic expansion.

Key Responsibilities
  • Develop and implement comprehensive operational strategies aligned with the company's overall business objectives.
  • Lead and optimize operational performance across all restaurant concepts and locations.
  • Create and maintain standardized operational procedures, training programs, and quality control systems.
  • Manage and supervise regional and general managers, providing mentorship and strategic guidance.
  • Analyze key performance indicators (KPIs) to drive continuous improvement and operational efficiency.
  • Oversee restaurant-level financial performance, including revenue, cost control, and profitability.
  • Collaborate with executive leadership to develop and execute growth strategies.
  • Manage vendor relationships and negotiate contracts for multi-unit operations.
  • Ensure compliance with health, safety, and legal regulations across all restaurant locations.
  • Drive innovation in operational processes, technology integration, and service standards.
Requirements
  • Bachelor's degree in Hospitality Management, Business Administration, or related field.
  • Master's degree preferred.
  • Minimum of 10-12 years of progressive leadership experience in multi-unit restaurant operations.
  • Proven track record of successfully managing large-scale restaurant groups.
  • Extensive knowledge of restaurant operations, financial management, and industry best practices.
  • Strong strategic planning and business development skills.
  • Demonstrated ability to drive organizational change and improve operational performance.
  • Exceptional leadership and team-building capabilities.
  • Advanced financial acumen and budgeting expertise.
  • Experience with multiple restaurant concepts and dining formats.
Compensation and Benefits

This highly competitive executive-level position offers:

  • A salary range of $180,000 - $220,000 per annum.
  • A performance-based bonus structure.
  • A comprehensive executive benefits package.
  • Stock options or equity compensation.
  • Professional development opportunities.


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