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Patient Monitoring Technician
2 months ago
Position Overview
The Patient Monitoring Technician collaborates with the healthcare team to ensure continuous observation of patients, identifying movements and promptly notifying nursing staff and caregivers to avert potential incidents such as falls, elopement, and safety concerns, all from a centralized monitoring hub. Additionally, the technician undertakes clerical and receptionist responsibilities while supporting clinical staff with non-medical tasks.
Key Responsibilities
Serves as a reliable resource for patients and their families/visitors Attends to administrative tasks with respect and compassion Follows infection control protocols Complies with established policies and procedures to guarantee safe and effective care Aids in ensuring patient comfort and security Engages in effective communication with patients, families, and medical personnel throughout the care process Adheres to national patient safety standards set by regulatory bodies Meets organizational quality metrics and benchmarks Recognizes common factors influencing patient care and follows appropriate reporting protocols Maintains positive working relationships with hospital team members Participates in initiatives aligned with the Magnet Recognition Program Immediately reports issues requiring nursing intervention Supports patient care within the defined scope of practice as directed by healthcare team members Utilizes resources efficiently Communicates with patients using the AIDET framework. Responds to phone and patient call systems promptly, employing proper etiquette, greeting patients, visitors, and staff; assesses needs and directs accordingly, takes and relays messages in a timely manner, ensuring exceptional customer service Introduces self by name and role when answering calls. Acknowledges patients and family members upon their arrival at the front station. Acts as a preceptor in an engaged and proactive manner Observes, monitors, and records patient movements and interactions. Communicates and redirects patients as necessary. Recognizes changes in patient movements, identifies safety risks, and responds appropriately. Documents all patient interactions and communications meticulously. Monitors patients transferring to and from the unit and those leaving for procedures to ensure continuous observation while on the monitor.Educational Requirements
Required Qualifications
Education Level High School Diploma/GED or Higher Education in General Studies Additional InformationExperience
Required Experience N/A Additional Information N/ACertification Requirements
