Leasing Consultant

2 days ago

Greensboro, North Carolina, United States Monument Real Estate Services, LLC Full time
Job Description

We are seeking a highly motivated and customer-oriented individual to join our team as a Leasing Consultant. As a Leasing Consultant, you will play a crucial role in our apartment community, assisting prospective residents with their housing needs and ensuring a positive leasing experience.

Key Responsibilities:

  • Handles all aspects of leasing apartments, including greeting prospective residents, touring the community, closing the sale, processing applications in a timely manner, following up with prospects, obtains signatures for completion of leases and paperwork prior to move-in.
  • Appropriately qualify all prospects with the intent to market the apartments in a professional manner.
  • Show model apartments and educate prospects on the benefits of our apartments. Know the property, the competitive market, and the general market area.
  • Lease apartments and be responsible for all paperwork involved in taking applications and completing through lease signing.
  • Set up move-in files and resident information accurately.
  • Responsible for all monies taken and directing them through proper channels.
  • Preparing daily and weekly reports for the Community Manager.
  • Daily responsibility for the appearance and condition of the market-ready units, clubhouse, and leasing office, as well as the overall property.
  • Report all problems to Community or Assistant Community Manager for immediate correction.
  • Perform residential leasing, telephone, and sales techniques successfully.
  • Perform outreach off-site marketing visits as directed.
  • Design and implement an outreach (outside marketing) program with the Community Manager for both prospecting and networking. Keep track of corporate prospects by setting up a tickler file and follow-up routinely.
  • Manage workflow in Entrata daily.
  • Follow up on all guest cards and lease renewals on a routine basis. Daily responsibility for the input of all marketing traffic including walk-ins, e-mails, and telephone calls. Call residents to follow up on work orders daily, review Surveys, and follow-up as needed.
  • Physically visit local comparable properties and get to know the staff on a routine basis.
  • Review Daily pricing and exceptions in LRO.
  • Maintain Grace Hill compliance monthly.
  • Update Renewal Spreadsheet monthly, manage Daily Pricing in LRO.
  • Assist in planning Resident Events.
  • Perform building inspections and Quarterly Inspections as assigned.
  • Neat, clean, and professional appearance; maintain a professional attitude and work habits in dealing with the staff, vendors, and the public.

Requirements:

  • High school education or equivalent.
  • Valid Driver's License.
  • Possess good communication skills, both written and verbal.
  • Physical demands include, but are not limited to lifting, carrying climbing, stepping, kneeling, working outdoors, overtime, and weekend coverage as needed.
  • Ability to read/comprehend, write, perform calculations, communicate; orally and otherwise, reason and analyze, decision making under pressure.

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