Customer Service Representative

1 week ago


Steele, Missouri, United States BSI Financial Services Full time
Job Title: Customer Contact Specialist

We are seeking a highly skilled and motivated Customer Contact Specialist to join our team at BSI Financial Services. As a key member of our customer service team, you will be responsible for resolving customer inquiries and issues in a professional and timely manner.

Key Responsibilities:
  • Communicate with customers via phone, email, and mail to resolve account issues and answer questions.
  • Review customer accounts to identify and resolve any discrepancies or errors.
  • Work with customers to develop and implement payment plans to bring accounts up to date.
  • Provide excellent customer service and ensure that all customer interactions are handled in a professional and courteous manner.
  • Collaborate with internal teams to resolve complex customer issues and ensure that all customer needs are met.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Knowledge of Microsoft Office and Google applications required.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.



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