Guest Services Representative
4 weeks ago
Position Overview:
Sunday River is in search of dedicated Hotel Guest Services Representatives to deliver exceptional hospitality experiences. Your role will be pivotal in ensuring guests feel welcomed and valued, creating memorable moments during their stay. You will serve as the first point of contact, making lasting impressions by providing essential information about the resort and surrounding attractions, as well as a comprehensive range of hotel amenities and services.
Key Responsibilities:
- Surpass guests' expectations throughout their visit.
- Proactively address and fulfill guests' special requests.
- Assist guests with inquiries and concerns promptly.
- Check guests in with a warm and inviting attitude.
- Ensure precise room bookings and assignments throughout the establishment.
- Inform guests about all available Sunday River offerings and services.
- Facilitate the sale of lift tickets and other resort products.
- Manage phone inquiries with professionalism.
- Regularly generate pre-arrival reports to ensure smooth operations.
Qualifications:
- High school diploma or equivalent is required; prior experience is advantageous but not mandatory.
- Ability to perform all duties and responsibilities of the role effectively.
Compensation & Benefits:
- Hourly wages range from $16 to $18, based on experience, with opportunities for career advancement.
- Seasonal team member benefits include:
- Complimentary ski and golf passes for yourself, along with additional passes for dependents of full-time team members.
- Discounts on lessons, equipment rentals, dining, lodging, retail, and spa services.
- Eligibility for a seasonal loyalty bonus.
- Access to affordable team member housing options.
-
Spa Guest Services Representative
2 weeks ago
Newry, Maine, United States Sunday River Full timeSpa Receptionist Job DescriptionWe are seeking a highly skilled and professional Spa Receptionist to join our team at Sunday River Resort. As the first point of contact for our guests, you will be the face of our spa and play a crucial role in delivering exceptional guest service.Key Responsibilities:Manage spa appointments, including booking, changes,...
-
Nocturnal Guest Services Specialist
2 days ago
Newry, Maine, United States Sunday River Full timePosition Overview:The Sunday River Lodging department is in search of dedicated Night Auditors who will deliver exceptional and courteous service to our guests during the overnight shift. This role typically operates from 11 PM to 7 AM, with opportunities for full-time seasonal employment.Key Responsibilities:Surpass guests' expectations throughout their...
-
Spa Receptionist
4 weeks ago
Newry, Maine, United States Sunday River Full timeJob Summary:We are seeking a highly skilled and professional Spa Receptionist to join our team at Sunday River Resort. As the first point of contact for our guests, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for all spa visitors.Key Responsibilities:Appointment Management: Accurately manage spa...
-
Spa Receptionist
4 weeks ago
Newry, Maine, United States Sunday River Full timeJob Summary:We are seeking a highly skilled and professional Spa Receptionist to join our team at Sunday River Resort. As the first point of contact for our guests, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our visitors.Key Responsibilities:Appointment Management: Accurately manage spa...
-
Front Desk Representative
5 days ago
Newry, Maine, United States Sunday River Full timeFront Desk AgentSunday River is seeking a highly skilled and friendly Front Desk Agent to provide exceptional guest experiences. As a key member of our team, you will be responsible for creating a warm and welcoming atmosphere for our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Guest Services: Provide personalized assistance to...
-
Food Service Professional
6 days ago
Newry, Maine, United States Sunday River Full timeFood Server Job DescriptionOverview:Sunday River's food and beverage team is seeking a skilled and customer-focused Food Server to deliver exceptional service to our guests. As a key member of our team, you will be responsible for providing top-notch service, ensuring a memorable dining experience for our guests.Key Responsibilities:Meet and greet guests,...
-
Food Service Cashier
3 weeks ago
Newry, Maine, United States Boyne Resorts Full time**Key Responsibilities:**• Receive credit cards, resort charge cards, and gift cards as payment during guest transactions• Maintain a clean, organized, and efficient workspace, adhering to Boyne Resorts' high standards• Assist with restocking and inventory management of food, beverage, and restaurant supplies• Collaborate with colleagues to ensure...
-
Resort Valet and Bell Attendant
1 month ago
Newry, Maine, United States Sunday River Full timePosition Overview:Join the team at Sunday River Resort as a Bell Attendant/Valet, where you will serve as a friendly and engaging representative for our guests. This role involves assisting visitors with their luggage, managing the storage of ski and snowboard equipment, and parking vehicles, all while ensuring an exceptional level of service is provided. We...
-
Food Service Cashier
3 days ago
Newry, Maine, United States Boyne Resorts Full timeJob SummaryWe are seeking a detail-oriented and organized Food & Beverage Cashier to join our team at Boyne Resorts. As a Cashier, you will be responsible for handling guest transactions, maintaining a clean and organized workspace, and assisting with restocking.Key ResponsibilitiesReceive credit cards, resort charge cards, and gift cards as payment during...
-
Food Service Cashier
3 weeks ago
Newry, Maine, United States Boyne Resorts Full timeKey ResponsibilitiesAs a Food & Beverage Cashier at Boyne Resorts, you will be responsible for processing guest transactions, handling payments, and maintaining a clean and organized workspace.Key TasksProcess credit card payments, resort charge card payments, and gift card paymentsAssist with restocking cashiers, beverage, food, and restaurant areasMaintain...
-
Snowsports School Instructor
2 weeks ago
Newry, Maine, United States Sunday River Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Snowsports School Instructor to join our team at Sunday River. As a Snowsports School Instructor, you will be responsible for delivering exceptional guest experiences, promoting safety, and providing top-notch instruction in skiing and snowboarding.Key ResponsibilitiesAdvocate for Safety:...
-
Hotel Housekeeping Team Member
4 weeks ago
Newry, Maine, United States Sunday River Full timeAbout the RoleSunday River is seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team. As a Housekeeping Team Member, you will play a critical role in ensuring that our guests have a memorable and enjoyable stay with us.Key ResponsibilitiesClean and Maintain Guest Rooms: Ensure that all guest rooms, lobbies, and public areas...
-
Hotel Night Auditor
6 days ago
Newry, Maine, United States Sunday River Full timeSunday River Lodging Job OpportunityWe are seeking a skilled and friendly Front Desk Night Auditor to join our team at Sunday River Lodging. As a Night Auditor, you will provide exceptional service to our guests during the overnight hours, ensuring a seamless and enjoyable experience.Responsibilities:Guest Service: Exceed guests' expectations by providing...
-
Banquet Server
7 days ago
Newry, Maine, United States Sunday River Full timeSunday River is seeking talented individuals to join our team as Banquet Servers. As a Banquet Server, you will play a vital role in providing exceptional guest service and ensuring the success of our resort functions. Responsibilities: * Set up and break down for functions with precision and attention to detail * Serve food and beverages with a smile,...
-
Resort Host
1 month ago
Newry, Maine, United States Sunday River Full timeJob Summary:Sunday River Resort is seeking a highly engaging and informative ambassador to provide exceptional service to our guests. As a Bell Person/Valet, you will be the face of our resort and hotel, creating a warm welcome for all guests and ensuring their experience is nothing short of superior.Key Responsibilities:Provide a warm and welcoming...
-
Hotel Housekeeping Team Member
3 days ago
Newry, Maine, United States Sunday River Full timeJob SummarySunday River is seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team. As a Housekeeping Team Member, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms, lobbies, and other areas.ResponsibilitiesHousekeeping Operations: Assist with all aspects of the housekeeping department,...
-
Evening Hotel Maintenance Attendant
1 month ago
Newry, Maine, United States Sunday River Full timePosition Overview:At Sunday River, our Housekeeping Team embodies enthusiasm, positivity, and a collaborative spirit, dedicated to delivering outstanding service. Every interaction with our guests is an opportunity to create lasting memories. We are currently seeking full-time, year-round Evening Hotel Custodians to work from 3:00 PM to 11:00 PM, enhancing...
-
Evening Hotel Maintenance Attendant
1 month ago
Newry, Maine, United States Sunday River Full timePosition Overview:At Sunday River, our Housekeeping Team embodies enthusiasm, positivity, and a collaborative spirit, dedicated to delivering outstanding service. We view every guest interaction as a chance to create memorable experiences at our hotels. We are currently seeking full-time, year-round Evening Hotel Custodians to work from 3:00 PM to 11:00 PM,...
-
Licensed Massage Therapist
2 weeks ago
Newry, Maine, United States Sunday River Full timeMassage Therapist Job Opportunity at Sunday RiverWe are seeking a skilled Massage Therapist to join our team at the Jordan Spa at Sunday River Resort. As a Massage Therapist, you will administer professional massages and body treatments to our guests, providing a relaxing and rejuvenating experience.Responsibilities:Deliver high-quality massage and body...
-
Evening Hotel Custodian
4 weeks ago
Newry, Maine, United States Sunday River Full timeAbout the RoleSunday River is seeking a highly motivated and detail-oriented Evening Hotel Custodian to join our team. As a key member of our housekeeping department, you will play a vital role in ensuring our guests have an exceptional experience.ResponsibilitiesHousekeeping Operations: Assist with all aspects of the housekeeping department, including...