Lead Teller in Training

2 days ago


Tempe, Arizona, United States America First Credit Union Full time
Job Summary

We are seeking a highly motivated and experienced Lead Teller to join our team at America First Credit Union. As a Lead Teller, you will be responsible for overseeing the daily operations of the teller area, ensuring that all transactions are processed efficiently and accurately.

Key Responsibilities
  • Supervise and coordinate the activities of tellers, ensuring that all tasks are completed in a timely and professional manner.
  • Monitor and maintain accurate records of transactions, including cash handling and balancing.
  • Provide excellent customer service, responding to member inquiries and resolving any issues that may arise.
  • Collaborate with other departments to ensure seamless operations and effective communication.
  • Stay up-to-date with Credit Union policies and procedures, ensuring compliance and adherence to regulatory requirements.
Requirements
  • Minimum 2 years of experience as a Teller at a full-service financial institution.
  • Back-up lead teller experience.
  • Minimum 1 year of lending experience.
  • Excellent interviewing, communication, public relations, and leadership skills.
  • Supervisory and training abilities.
  • Professional appearance, dress, and attitude.
  • Strong analytical, financial, and math skills.
  • Ability to operate related computer software and other business equipment.
Preferred Qualifications
  • Certification in Service Representative operations and procedures.
  • Knowledge of Credit Union operations, including opening and closing accounts, loans, IRA and certificate procedures.
  • Understanding of new account bookkeeping procedures.
  • Understanding of loan processing functions, including related requirements, procedures, and underwriting criteria.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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