Host/Hostess - Dining Room Coordinator

3 weeks ago

Phoenix, Arizona, United States Bethesda Group, LLC Full time
Job Summary

The Host/Hostess is responsible for overseeing the meal service to residents, families, and guests. This role ensures quality customer service is provided by designated community staff, including Care Partners, Medications Aides (CMAs, QMAPs), and other assigned staff.

Key Responsibilities
  • Ensure adequate daily coverage provided by the Health Services staff and other assigned staff for meal service, per shift, by communicating with the Culinary Services Director, Health Services Director, and Executive Director or other assigned community leadership.
  • Assist Culinary Services Director with training that encourages team performance within the Health Services Department, instructing them on technical issues and policies and procedures relating to food service.
  • Attend staff meetings as required by Culinary Services Director and/or Executive Director.
  • Ensure resident, family, and guest feedback is directed to the community leadership.
  • Ensure that all server pre-service and post-service work is successfully completed. This will be accomplished by providing delegation to assigned Health Service staff.
  • Assign sections and tables to Health Services staff, to ensure all residents and guests are served in a timely manner.
  • Oversee the cleaning and preparation of the dining room and tables, ensuring they are set in restaurant-style dining appearance, including the resetting of all chairs.
  • Reset table, linens, and ensure condiments are filled and available.
  • Ensure drink station and/or salad bar are set according to department policies and procedures.
  • Take orders for meals and ensure Health Services staff take orders from residents using excellent customer service skills.
  • Ensure drinks are filled according to residents/guests' requests and are kept filled as needed.
  • Serve and oversee the service of residents and guests to ensure their choices are met.
  • Manage all guest reservations, if necessary, making sure the Private Dining Room is cleaned and set for reservations.
  • Ensure that all cleaning checklists and cleaning responsibilities are completed per community policies and procedures.
  • Ensure all room trays are set up and delivered as needed.
  • Maintain confidentiality of residents' personal information in and out of the community and protect and support residents' rights.
  • Maintain a professional appearance by wearing clean, required uniform and a demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.
  • Maintain a positive customer service environment and practice honesty and integrity in all aspects of performance.
  • Perform other duties as assigned.
Requirements
  • Interpersonal skills to communicate with residents and staff.
  • Must show compassion and genuinely care for the elderly.
  • Must be knowledgeable of the location of the SDS sheets on hazardous materials and able to understand the guidelines.
  • Must be able to work independently and as a team to prioritize workload for Health Service staff as emergencies arise.
  • Ability to work in stressful situations with residents, families, visitors, and other staff.
  • Must have excellent organizational, motivational, and leadership skills, in order to ensure interdepartmental successful working relationships.
  • Must be able to work independently without direct supervision by following all community policies and procedures and guidelines using good judgment and common sense.
  • Maintain a positive, pleasant manner at all times realizing that work environment can be stressful and demanding.
  • Must be able to manage stress in a constructive manner seeking assistance of Culinary Services Director, Health Services Director, and/or Executive Director as needed.
  • Demonstrates a SERVANT heart and attitude by following the Bethesda Senior Living Communities' mission statement.
Education and Experience

Education: High school diploma or equivalent.

Experience: Position requires experience with food production and service, sanitation, and safety. Previous supervisory experience is a plus.

  • Restaurant Host/Hostess

    4 weeks ago

    Phoenix, Arizona, United States Arizona Biltmore Full time

    About UsAt Arizona Biltmore, we're dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and building meaningful relationships.Our BenefitsWe offer a range of employment benefits,...

  • Restaurant Host/Hostess

    4 weeks ago

    Phoenix, Arizona, United States Levy Full time

    Job OpportunityLevy is seeking a skilled and friendly Host/Hostess to join our team at Guy Fieri's DTPHX Kitchen + Bar in downtown Phoenix. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their dining experience.Key Responsibilities:Manage reservations and seat guests...

  • Host/Hostess PT

    3 weeks ago

    Phoenix, Arizona, United States Highgate Hotels Full time

    Job SummaryThe Host/Hostess is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience.Key ResponsibilitiesGreet and seat guests at appropriate tables in a timely manner.Be attentive of guests'...

  • Host/Hostess - Guy Fieri's Kitchen + Bar

    3 weeks ago

    Phoenix, Arizona, United States Compass Group, North America Full time

    Job SummaryAt Compass Group, North America, we're seeking a talented Host/Hostess to join our team at Guy Fieri's DTPHX Kitchen + Bar in downtown Phoenix. As a key member of our front-of-house team, you'll be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless dining experience for our guests.Key...

  • Host/Hostess | Guy Fieri's Kitchen + Bar

    3 weeks ago

    Phoenix, Arizona, United States Compass Group USA Full time

    Job SummaryIgnite your career in the heart of downtown Phoenix at Guy Fieri's DTPHX Kitchen + Bar. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their dining experience.Key Responsibilities:Greet guests promptly and manage reservations effectively.Communicate with...

  • Host

    4 weeks ago

    Phoenix, Arizona, United States OHSO Brewery and Distillery Full time

    About the RoleWe are seeking a charismatic and attentive Host/Hostess to join our team at OHSO Brewery and Distillery. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key ResponsibilitiesGreet guests warmly and welcome them to our establishment.Manage the waiting list, ensuring...

  • Server Hostess

    4 weeks ago

    Phoenix, Arizona, United States Twin Peaks Full time

    Key Responsibilities: Interact with and entertain guests in a friendly and welcoming manner. Take orders accurately and efficiently, ensuring a seamless dining experience. Deliver food and beverages promptly, maintaining a high level of customer satisfaction. Ensure tables are clean and set up properly, adhering to Twin Peaks' high standards. Promote events...

  • Restaurant Hostess

    4 weeks ago

    Phoenix, Arizona, United States The Global Ambassador Hotel Full time

    Job OverviewThe Global Ambassador Hotel is seeking a skilled Restaurant Hostess to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional guest service, ensuring seamless dining experiences, and maintaining a warm and welcoming atmosphere.Key Responsibilities:Warmly greet and seat restaurant guestsManage...

  • Dining Room Host

    3 weeks ago

    Phoenix, Arizona, United States The Cheesecake Factory Full time

    Key Responsibilities:• Create memorable experiences for every guest• Become a menu expert and help guests make informed menu selections• Celebrate special occasions with guests• Stand for extended periods of time and lift up to 35 lbs• Continuously bend, reach, twist and use hands to perform various tasksAbout The Cheesecake Factory:The Cheesecake...

  • Dining Room Host

    4 weeks ago

    Phoenix, Arizona, United States True Food Kitchen Full time

    Job Summary:As a Server at True Food Kitchen, you will be responsible for creating a welcoming environment for our guests. This includes providing exceptional service, working in a fast-paced environment, and making a positive impact on our customers' dining experience.Key Responsibilities:Help to create a comfortable and welcoming environment for our...

  • Dining Experience Coordinator

    3 weeks ago

    Phoenix, Arizona, United States AEG Full time

    OverviewOak View Group is seeking a skilled Dining Experience Coordinator to provide exceptional service to guests in a fast-paced, high-volume environment at an Exclusive Members Only Club Restaurant.This fine dining concept is hiring experienced hospitality professionals with a strong work ethic to help set and maintain the highest standards of cuisine and...

  • Restaurant Host

    3 weeks ago

    Phoenix, Arizona, United States Lolo's Chicken and Waffle Full time

    Job Summary:The Hostess is the first point of contact for guests as they enter our restaurant. This role is responsible for creating a warm and welcoming atmosphere, ensuring that guests feel valued and cared for throughout their dining experience.Key Responsibilities:• Greet and welcome guests, seating them in a timely manner• Monitor the dining area,...

  • Dining Room Server

    3 weeks ago

    Phoenix, Arizona, United States Fellowship Square, Christian Care Management, Inc. Full time

    About the Role:Fellowship Square Christian Care is seeking a professional and friendly Dining Room Server to provide exceptional service to our seniors. As a key member of our team, you will be responsible for ensuring a high level of dining room service and providing an outstanding customer experience.Responsibilities:Be courteous and communicate well with...

  • Restaurant Host

    3 weeks ago

    Phoenix, Arizona, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we strive to create a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.We offer a range of employment benefits,...

  • Dining Room Ambassador

    3 weeks ago

    Phoenix, Arizona, United States Dine Plus 1 Full time

    Job Summary:We are seeking a skilled and friendly Guest Experience Specialist to join our team at Dine Plus 1. As a key member of our front-of-house staff, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming atmosphere in our dining room.Key Responsibilities:Greet and seat guests promptly and...

  • Restaurant Host

    3 weeks ago

    Phoenix, Arizona, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we value our employees and strive to create a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.We...

  • Dining Room Service Professional

    1 month ago

    Phoenix, Arizona, United States Christian Care Fellowship Square Full time

    Job SummaryWe are seeking a skilled and courteous Dining Room Service Professional to provide exceptional service to our seniors and guests. As a key member of our team, you will be responsible for ensuring a high level of dining room service and providing an outstanding customer experience.Key ResponsibilitiesProvide excellent customer service to residents...

  • Server - Main Dining Room

    1 month ago

    Phoenix, Arizona, United States The Camby, Autograph Collection Full time

    Server - Main Dining RoomThe Camby, Autograph Collection is a boutique luxury hotel in the heart of Phoenix, Arizona, offering a unique and vibrant work environment for those seeking a career in hospitality. As a member of our team, you will be part of a distinctive property known for its upscale design, exceptional service, and dynamic atmosphere.Key...

  • Server - Main Dining Room

    1 month ago

    Phoenix, Arizona, United States Davidson Hospitality Group Full time

    Job Summary:We are seeking a skilled Server to join our team in the Main Dining Room. As a Server, you will be responsible for providing exceptional service and personalized attention to our valued guests.Key Responsibilities:Provide exceptional service and personalized attention to guests in our bustling Main Dining RoomDemonstrate a friendly and energetic...

  • In-Room Dining Server Position

    3 weeks ago

    Phoenix, Arizona, United States Pyramid Global Hospitality Full time

    About UsAt Pyramid Global Hospitality, we strive to create a supportive and inclusive work environment that fosters diversity, growth, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits, and our dedication to building meaningful relationships.We offer a range of employment benefits,...