Dental Office Assistant
4 weeks ago
We are seeking a highly organized and detail-oriented Business Assistant to join our team at Heartland Dental and Supported Offices. As a Business Assistant, you will play a critical role in supporting the front office and ensuring the smooth operation of our dental practice.
Key Responsibilities:
- Greet and welcome patients, creating a positive first impression of our team
- Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
- Utilize Dentrix for patient scheduling and records
- Schedule and confirm appointments for multiple providers in the office
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
- Post insurance and patient payments and process accounts receivables
- Review treatment plan fees and payment options with patients
- Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain:
- Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
- Front-loaded education and training, providing opportunities to develop to your full potential
- Access to on-demand Daily Pay
Minimum Qualifications:
- Experience working in a fast-paced and customer-centric environment
- Excellent communication and organizational skills
Preferred Experience:
- 1+ years of experience in a dental or medical setting
- 1+ years of experience with insurance billing and accounts receivable
- Dentrix or other dental software experience
Physical Requirements:
- Ability to perform essential duties satisfactorily with or without reasonable accommodation
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
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