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Sales Ambassador

2 months ago

Las Vegas, Nevada, United States Lush Full time
Job Title: Sales Ambassador

At Lush, we're seeking a Sales Ambassador to join our team. As a Sales Ambassador, you will be responsible for delivering exceptional customer experiences, driving sales, and building brand awareness.

Key Responsibilities:
  • Customer Experience: Provide world-class customer service, connect with customers, and identify their needs by listening attentively and asking open-ended questions.
  • Sales: Utilize StoreForce dashboard results and seek feedback to exceed sales goals, take ownership of your results, and actively work to grow your contribution to the store's overall sales.
  • Brand Building: Educate customers on our brand values, including our stance on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging.
  • Product Knowledge: Continually expand your product knowledge with ongoing learning and diving deep into all things Lush.
Requirements:
  • Excellent customer service skills
  • Flexibility to adapt to changing situations and priorities in a fast-paced environment
  • Knowledge and passion for skincare, natural beauty, and ethical business
  • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Preferred Qualifications:
  • Experience with consultation-based customer service models
  • Strong problem-solving skills to address issues that arise in day-to-day operations
  • Experience working in a team environment
  • Experience working in skincare or cosmetics
  • Experience in cross-cultural collaboration and DEIB or social justice training
  • Fluency in Spanish, French, or other languages

Why Work at Lush?

Lush is a company that values its employees and provides a fun and inclusive work environment. We offer competitive pay, opportunities for growth and development, and a chance to make a positive impact on the world.