Restaurant Leader

4 weeks ago


Charleston, West Virginia, United States Hooters of America, LLC Full time
Restaurant Manager Job Description

Hooters of America LLC is seeking a skilled Restaurant Manager to lead our Hooters of North Charleston location. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • People:
    • Develop and implement effective performance management strategies to drive employee engagement and productivity.
    • Hire, train, and retain top talent to ensure a high-performing team.
    • Provide coaching and leadership to ensure employees meet their performance goals.
    • Develop and implement training programs to enhance employee skills and knowledge.
  • Customer:
    • Ensure exceptional guest service and atmosphere to drive customer loyalty and retention.
    • Monitor and improve guest satisfaction through regular feedback and surveys.
    • Develop and implement strategies to increase food and beverage sales and quality.
    • Launch new menu items and promotions to drive sales growth.
  • Financials:
    • Manage restaurant operations to deliver results-driven financial performance.
    • Develop and implement effective inventory control and purchasing strategies to minimize waste and maximize profitability.
    • Monitor and analyze financial reports to identify areas for improvement.
  • Standards:
    • Ensure responsible alcohol service and compliance with all relevant laws and regulations.
    • Maintain high standards of food safety and sanitation to ensure a clean and healthy environment for guests and employees.
    • Ensure Hooters Girl image and brand standards are consistently met.
    • Maintain a clean and well-maintained facility to ensure a positive guest experience.
    • Ensure a safe and secure environment for guests and employees.
Requirements:
  • Bachelor's degree in Hospitality, Business, or related field.
  • 2+ years of full-service restaurant management experience in a complex and fast-paced environment.
  • Successful completion of food safety and sanitation training.
  • Must be 21 years of age or older.

Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.



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