Retail Sales Associate
4 weeks ago
The Retail Associate is a vital member of our store team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our brand, interacting with customers, answering questions, and providing assistance with merchandise and transactions.
Key Responsibilities:
• Provide exceptional customer service, responding to customer inquiries and resolving issues in a courteous and professional manner.
• Maintain a high level of awareness on the sales floor, creating a safe and secure shopping environment for customers and colleagues.
• Treat all customers and colleagues with respect and courtesy, recognizing and rewarding excellent service.
• Assist customers with merchandise, answering questions, and providing recommendations to enhance their shopping experience.
• Process transactions accurately and efficiently, handling cash, credit card, and refund transactions with a high level of accuracy.
• Maintain a clean and organized store environment, adhering to company standards and best practices.
• Perform daily tasks, such as sweeping, mopping, dusting, and replenishing restroom supplies, to maintain a clean and safe store environment.
• Participate in visual merchandising, ensuring that merchandise is displayed attractively and effectively.
• Collaborate with colleagues to achieve sales goals and meet customer needs.
Requirements:
• Excellent communication and interpersonal skills, with the ability to interact with customers and colleagues in a friendly and professional manner.
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
• Basic mathematical calculations and cash handling skills.
• Ability to stand for long periods, move around the store, and lift up to 25 pounds.
• Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer:
• Competitive hourly rate, ranging from $17.30 to $17.80, depending on experience and location.
• Opportunities for career advancement and professional growth within the company.
• A dynamic and supportive work environment, with a focus on teamwork and customer satisfaction.
• Comprehensive training and development programs to enhance skills and knowledge.
• Discounts on merchandise and other benefits, making it a great place to work and shop.
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