Restaurant Team Member
4 weeks ago
Melt Shop - Newport Centre is seeking a highly motivated and customer-focused Crew Member to join our team. As a Crew Member, you will be responsible for providing exceptional service to our guests, ensuring a positive dining experience, and maintaining a clean and welcoming environment.
Key Responsibilities- Provide friendly and attentive service to all guests, ensuring their needs are met and exceeded.
- Take customer orders accurately and efficiently, maintaining a positive and professional demeanor.
- Operate kitchen equipment, including grills and sandwich makers, in a safe and efficient manner.
- Maintain a clean and organized workspace, adhering to company standards and ensuring a safe environment for guests and colleagues.
- Ensure 100% customer satisfaction by addressing any concerns or issues promptly and professionally.
- Process transactions accurately and efficiently, using the company cash register and maintaining proper control of company assets.
- Work collaboratively with other team members to achieve common goals and provide exceptional service.
- Assist with receiving payments, issuing receipts, and handling customer complaints or concerns.
- Provide menu information and recommendations to guests, ensuring they have a positive dining experience.
- Maintain a clean and organized register area, ensuring a professional and welcoming environment.
- Mix and prepare beverages, including milkshakes, as needed.
- 1 year of experience in a food service or retail environment, preferably in customer-facing roles.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
- Ability to read and comprehend simple instructions, short correspondences, and memos.
- Ability to write simple correspondences and effectively communicate with colleagues and guests.
- Proficiency in basic math and its application to receive and disburse cash.
- Ability to solve practical problems and deal with a variety of situations and people.
- Strong analytical and decision-making skills, with the ability to apply general rules of the job to successfully solve problems.
- Ability to operate a cash register and maintain proper control of company assets.
- Physical ability to work in a fast-paced kitchen environment, with moderate to loud noise levels, varying temperature conditions, and possible direct exposure to hazardous substances.
- NYC Food Handlers License (not required but preferred).
- Ability to travel as needed.
Melt Shop - Newport Centre offers a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values teamwork and customer satisfaction.
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